FAQ

How can I reclaim my vehicle?

This is easy, you'll need a Photo ID, Proof of ownership (this must match name on ID)
The photo ID must be present at the time, a photo on your phone will not work.

Can I schedule a tow ahead of time?

Yes of course! Reach out at anytime and we can do our best to fit your specific needs

What payment methods are accepted?

We accept all major credit cards, Cash, Cash App, Apple Pay, or Cashiers check.

Where are you located?

Our main storage location is
500 Ohio ST, Henrico va 2323 near the Richmond Airport

Can I ride with tow truck?

Yes although we cannot carry but 2 passengers at a time you can ride along if needed.

What times are you open?

We are open 24/7 for emergency towing
Our lot hours are M-F 8am-4:30pm
SAT- 9am-1pm
SUN- CLOSED